Schedulefly simplifies hospitality management with Median's mobile app expertise
The challenge: Meet customers' needs with a new app that fits performance and budget requirements
Driven by his years of experience in the restaurant industry, Schedulefly founder Weston Aiken knew that restaurants and other hospitality businesses needed an easier scheduling solution. His website, built and maintained by a dedicated team of five, has provided that answer for thousands of clients over the last sixteen years.
But with the fast pace of an increasingly mobile world, Aiken knew he had to meet his customers on their preferred ground. Over 90% of Schedulefly’s 225,000 users were doing everything they needed on their phones — so it was time to give them a mobile app. However, Aiken was hesitant to develop an app in-house knowing such a project would be prohibitively costly and consume resources better allocated to investing in new features and growth.
The solution: Work with Median.co to develop a hybrid webview app that gives customers the quick and easy results their fast-paced industry needs
Aiken’s search for an app developer was short. After a trusted partner referred him to Median, he had his light bulb moment. “It was a piece of cake,” Aiken said. “We didn’t speak to anyone else. The trusted referral, the ease of their tools, and the low cost made it a no-brainer.”
Median’s browser-based mobile device simulators allowed Aiken to preview and test his custom app on both iOS and Android, paving the way for a quick development process. From start to finish, Schedulefly had their new mobile app live in both app stores — in just two weeks. When they saw their mobile-first site running as a native application on iOS and Android, Aiken said it was “a light bulb moment.”
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Lasting results: A cost- and time-saving mobile app that raised the bar for quality, and for customer experience
After years of more and more users asking about an app, Schedulefly was finally able to offer the elevated experience of a mobile app for both iOS and Android users. Median’s OneSignal integration provided them with the perfect way to drive engagement and retention using push notifications.
It was important for Aiken to give his customers what they needed in the most expedient manner possible. “Our competitive advantages have always been our ease-of-use, simplicity, and our legendary customer service,” he noted. Indeed, Schedulefly kept growing and built that reputation through a global pandemic.
Thanks to their collaboration with Median, Schedulefly is keeping up with the fast-paced needs of their hospitality industry customers.
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